Money continuously deducted despite not using Rain internet

I had not used Rain for the most of last year 2021, except for a few months here and there, and whenever I chose not to pay for a particular month when I did not require the services, there wasn't any deductions on my account and everything would be fine.

I then decided to use the service again in February 2022, after many months of being an inactive user. I had only intended to use Rain services for the month of February and I did not want to be charged monthly. All of a sudden, I was being charged on a monthly basis from March up until July 2022. I never used any of the services and I never requested to be activated despite several failed attempts at deducting money from me without my consent! And now this month, an amount of R250 and R195.71 was deducted even though I never once used Rain services for this month and previous months. When I logged into my profile earlier on before there were those deductions, I got a message that I owe you people R1026.82 and now it R581.11.

Since when did I ever owe you guys any money? I never used any of your internet services and you still continued to deduct money from my account when I never requested it, despite sending several messages to you people to stop taking my money.

I have also written to support and spoken to your useless agent as well as received a phone call saying that I must pay the full balance in order to cancel the account when I never used your services to begin with. You can check my usage on your systems and it will show that I never used any internet from Rain.

So what I want is my refund of R250 and R195.71 paid to me and I want my service to be completely cancelled. And as far as I am concerned, I don't owe Rain anything!