Misleading infomation on your website

After trying months on end to update my card details and I finally managed to do so after 4 months of trying with no one being able to assist me with multiple consultants not getting it right. After paying my outstanding bill now I got a message noting “payment successful – Thanks for paying your outstanding invoice. We’ve reactivated your account. Immediately after paying the full outstanding amount as shown on the app I then received a call from George Thulo saying that I still owe a further R529 which did not show before I made payment and still does not show anywhere on my end with today the 25th being my billing date and I’m now advised that my services will be intermittently interrupted because of this outstanding amount. Furthermore, what is mostly disturbing to me is that I’m refused an arrangement after having just paid such a huge amount when the issue/challenge was not on my end but on their end. Georges tone and manner of approach was terribly condescending and will be extremely happy if I don’t get to deal with him again but someone else. Currently there is no invoice for July on the online platform and when trying to view Jun invoice I’m currently getting an error that reads…” Website update is in progress, please bear with us while we make few updates” and this has been showing for the past 17 minutes which is a further frustration from my end.