1 reviews | Active since Sept 2023
Misinformation, Poor communication & THEFT!
It Seems you guys like to take and not deliver because just by viewing the reviews it seems 90% re because of the same issue, DOUBLE BILLING !! To actually have so many people being double billed and complaining about it is crazy. I have been getting double billed since last year march. I keep asking to rectify it and each time you guys promise to and nothing happens. it resulted in me having to agree to a promise to pay because you guys were too *********** to change my payment dates. Even on the app if yu clear a card it doesnt go away. and if you cancel you guys just keep billing. The ask rain feature on the app is garbage because "Leila" lies to you. I asked her on 3 different days that my amount that went of on 24th on christmas eve would be the last and that they have changed my payment date to the 1st of february. I get debited again today. Let me be honest The money we pay for the dismal connections and service is just not worth it. I might consider changing my review depending on how fast my issue can be resolved and I can be refunded. The money you are taking will now starve my daughter thank you so much for that.
Thank you for bringing your query to our attention.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your query to our attention.
We will be in touch to further assist.
Regards,
rain.
