Misinformation.

I have had a LTE sim card with RAIN for a few months now. Everything was fine, they would debit my card on the 25th of every month. I called them and asked to change the payment date to the 28th for THIS MONTH only, as I am changing jobs. They said they would change it to the 1st as that was the only available date they had. I asked if this wasn't going to affect my service and I got a resounding "NO". My services were cut off on the 15th Feb, and when I looked online, my account was suddenly overdue. When I called, I was told this was because I changed the payment date. When I asked why I was not informed of this before I changed, I got an apology and was old that there is nothing that can be done and my services would remain suspended until a payment was made. Had I been told this would happen before hand, I would have left the payment date as is, and now I don't have recourse and I am inconvenienced. RAIN ARE THE WORST. THEY HATE THEY'RE CUSTOMERS AND SHOULD NOT BE IN BUSINESS BECAUSE THEY ARE CLUELESS.