Minus 10 stars!!!!

I have been patient for the past 3 days trying to get through to your call centre on more than 1 occasions.... I eventually got through after hold for more than 10 damn minutes for this *********** guy on the other end that has his TV louder than his own voice to tell me he can't hear me.... Omgaaad I'm so ****ed off.... I have assignments due in 2 days and I can't do a ****ing thing.... Wat is the point of even paying a full subscription for an entire month and it's not even working most of the time..... I honestly cannot wait for Fibre to be installed in our area so I can get rid of this bad signal and even worse service.... Beyond ****ed off because I'm having to spend extra money to go to an internet Cafe for my assignments