KM
Kebaone M

1 reviews | Active since Apr 2021

06 Apr 2021, 16:05

Migrating plans

My experience with rain was great until I changed my plan from unlimited to unlimited off-peak. I kept trying to migrate back to my unlimited plan for days and it would pop up an error every time. It took their support team 3 days to resolve the issue, after having me send them countless emails regarding this. I'm not impressed.

0
Replies (1)
Rain
Rain's reply07 Apr 2021, 07:31
Official
Good morning, Kebaone.

Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.

Thank you 

Kind Regards 
rain