DM
Dumizulu M

1 reviews | Active since May 2020

02 Jun 2023, 10:47

****mers

Rain internet service provider keeps on debiting my account even though I have cancelled and gave them a one month notice, I try caling them but they keep telling me I am on post prepaid, how do I stop them from debiting my account and there is no way I can delete my account from their website, now I cannot login to my account. Please help me to stop them from debit account my account which I think they are de*****ing me.

0
Replies (7)
Rain
Rain's reply02 Jun 2023, 11:04
Official
Hi Dumizulu.

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain.

DM
Dumizulu M's update02 Jun 2023, 11:14
Reviewer Update
Do you call this post prepaid or upfront:
image.png 60.89 KB
DM
Dumizulu M's update02 Jun 2023, 11:19
Reviewer Update
This comes from their website when you place an order
DM
Dumizulu M's update02 Jun 2023, 11:38
Reviewer Update
They won't respond because they are trying to **** me.
DM
Dumizulu M's update02 Jun 2023, 11:41
Reviewer Update
But this screen shot shows upfront where do you get post post paid:
image.png 60.89 KB
DM
Dumizulu M's update02 Jun 2023, 12:41
Reviewer Update
Its good that I am a victim of your ****, I am warning other rain users that they must be carefull they must not fall victims too.
Rain
Rain's reply02 Jun 2023, 13:09
Official
Hi Dumizulu.

We're really sorry your rain experience hasn't been as good as you expected.

rain