RM
Rhulani M

1 reviews | Active since Aug 2020

13 Oct 2024, 13:09

****MERS

The router works perfectly fine for the first month after they deliver it and it's always slow.

It's even difficulty to get hold of then the customer service is horrible. ****MERS!!!!!!

0
Replies (3)
Rain
Rain's reply13 Oct 2024, 13:13
Official
Hi Rhulani M,

Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.

We will reach out to you shortly.

Regards,
rain.
RM
Rhulani M's update13 Oct 2024, 14:03
Reviewer Update
Thank you for your call Diatile

It looks okay for now.

I wish you could have communicated the damaged tower to manage our expectations. I hope we don't experience this again since we don't miss a payment.
RM
Rhulani M's update13 Oct 2024, 14:10
Reviewer Update
It's disconnected again 🤦

May you please sent through a technician to assist.