SC
Shaheen C

1 reviews | Active since Jan 2016

01 Jul 2024, 12:47

****MERS!!!

****MERS!!! They advertise "no contracts" for a sim only month to month deal then when you no longer need the sim card, they continue charging you without actually supplying the service! My wife was handed over to debt collectors, without even trying call or email stating the account was not paid. I call the call centre only to go through to India agents who are absolutely RUDE and cut the call when making an enquiry. I will most definitely be contacting the ombudsman.

0
Replies (1)
Rain
Rain's reply01 Jul 2024, 13:03
Official
Hi Shaheen,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.