1 reviews | Active since Nov 2019
****** ****MERS, BUNCH OF *******, PAY BACK MY MONEY IF YOU CANNOT PROVIDE THE DAMN SERVICE YOU HAVE BEEN RIPPING ME OFF FOR!!!!
Rain is a company that ****s consumers and Im really over their Nonsense. The last I recieved their services was in August 2023 and I have never used or recieved internet since then but they have been billing me every month even after them to cancel there damn contract on the 16th October even when they owed me a full months subscription. They have billed me ever since when and last week I thought I should give them another try an ended up paying R1200 before me services were reconnected. I only received internet for 4 f**king days then they switched my services off because I have to F**cking pay again.. *** for?? They dont have a damn number one can call them on the only Fu**ing option they have is for you to pay. Give ME my F**ing money back if you cannot honor f**cking side of you damn contract and stop ripping me.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Its been 24 hours already and you have not resolved my problem as I am still without internet. Please sort this out and dont lie - There were no means made from you to call me. My number has not changed as you text me on the very same number. Anathi from your support hung up today a few minutes ago when I tried calling your call centre.
How is it that I call in to Cancel my services on the 21th October 2023 as your records show as well, You as Rain does not cancel my services and at the same time bill me for the past 3 months for services I have not recieved. Furthermore, I decide to give you a second chance then you rip me off even further by taking +-R700 for i weeks worth of service? Is this the SLA you have in place? To ******* consumers?
Sad part is that id been delaying getting fire because before this I never has a problem with your internet- I worked perfectly for me but this, this right here is honestly below the belt and the major contributing factor to why I should just get myself another service provider. Why do you do this?
Do you know the strenght one needs to build up to call and not be assisted?
When are you going to resolve my query? When are you going to re-imburse my money you took ********ly or give me the internet services that was charged for?
Its been 24 hours already and you have not resolved my problem as I am still without internet. Please sort this out and dont lie - There were no means made from you to call me. My number has not changed as you text me on the very same number. Anathi from your support hung up today a few minutes ago when I tried calling your call centre.
How is it that I call in to Cancel my services on the 21th October 2023 as your records show as well, You as Rain does not cancel my services and at the same time bill me for the past 3 months for services I have not recieved. Furthermore, I decide to give you a second chance then you rip me off even further by taking +-R700 for i weeks worth of service? Is this the SLA you have in place? To ******* consumers?
Sad part is that id been delaying getting fire because before this I never has a problem with your internet- I worked perfectly for me but this, this right here is honestly below the belt and the major contributing factor to why I should just get myself another service provider. Why do you do this?
Do you know the strenght one needs to build up to call and not be assisted?
When are you going to resolve my query? When are you going to re-imburse my money you took ********ly or give me the internet services that was charged for?