MN
Mangalani N

1 reviews | Active since Sept 2015

05 Dec 2024, 18:22

****mers and ********s

I made a manual payment of R1300 on my rain account they than debited R3999 on my account I called several times for a refund and after today’s call I get a message saying a refund of 700 will be paid to me where is the rest of my money and the agent kept giving me an attitude and refusing fir me to speak to a manager. These people are ****mers

0
Replies (3)
Rain
Rain's reply05 Dec 2024, 19:09
Official
Hi Mangalani

Thank you for bringing your billing query to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
MN
Mangalani N's update07 Dec 2024, 10:20
Reviewer Update
So you took my money before your invoice was generated that is *****ing, I want my money back not 700 I want my R2037 or I will put your feedback and the call on social media showing people how you **** customers
MN
Mangalani N's update07 Dec 2024, 13:08
Reviewer Update
Are you okay upstairs I didn’t receive any money do you think a normal person will write a review for fun. I want my money and if the business was legit why write privately that you paid me when you know you have not