1 reviews | Active since Jun 2013
****mers and Liers!
So I called to cancel my services beginning of September 2023, they didn't cancel my subscription whilst I informed them that I am now with another service provider. I did not even use their services the whole of September, however I had an invoice due which I paid. 2days later I am told to pay another 739, for September when I took the liberty to actually cancel the service. Confused I call their call centre to advise that I didn't use their services and in actual fact I cancelled. The rude agent (as per typical rain agents) told me that my service were never "deactivated" and whether I used the internet or not I must pay for it! I told her straight that I will not pay it and she says she doesn't care fact remains "I. Liable" to pay it! Today I get an SMS from CCd saying that I should come collect a router which I never order and I need to pay R669 upfront! WHAT THE HELL type of ***** is this rain? You say cancel anytime, I call I cancel, then you charge me after cancellation I bring it to your attention, you say to me "stuff" you, then have the nerve to order another router without my permission! With ref num RNC99094? To thing I was considering reactivating my services, thanks for reminding me how spineless you lot are. Your support doesn't even attend to the enquiries I send! I can't believe I stayed with you for 2+ yes with this wack service. You even hang up calls when I call, if not that your agents a reeking with an attitude not being helpful at all. Eintlik Voetsek. I ain't paying anything and keep you router. I called and I cancelled my service! Why am I still being invoice for November! I cancelled my services September....
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
