ON
Onke N
1 reviews | Active since Feb 2024
16 Feb 2024, 04:44
****MERS!
I've been using rain for 2 years without any problem. Rain debits on the 25th of every month, they last debited on the 25th of January 2024, the next date should be the 25th of February 2024. But to my surprise, rain cut my internet yesterday(15 February 2024) then when I logged in there was a message saying that I should pay upfront for February in order for me to continue using their services. WHY????? THIS IS REALLY FRUSTRATING AND VERY UNPROFESSIONAL! FIX IT, RAIN!
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Replies (2)
Rain's replyOfficial
16 Feb 2024, 06:40Hi Onke Nene .
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply16 Feb 2024, 06:40
Official
Hi Onke Nene .
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
ON
Onke N's updateReviewer Update
16 Feb 2024, 08:29Thank you very much. All have been resolved.
ON
Onke N's update16 Feb 2024, 08:29
Reviewer Update
Thank you very much. All have been resolved.