CM
Charmaine M

1 reviews | Active since Jan 2021

28 Mar 2026, 09:24

****mers

They did it again I am billed since December yet I did not have active services and I have sent an email to their billing department with screenshot showing that my router is not working and that the services on the sim cards are not being utilised.. please correct that billing so I can settle the account and depart with you in peace and cancel the services you ****ming me every month.

0
Replies (5)
Rain
Rain's reply28 Mar 2026, 10:59
Official
 Hi Charmaine,

Thank you for bringing your query to our attention,

We will be in touch to further assist.

Regards,
rain.
CM
Charmaine M's update09 Apr 2026, 18:19
Reviewer Update
I am still waiting for my billing issue to be corrected *** they said turn around time is 24-48 hrs but still nothing has been done.. please fix this
CM
Charmaine M's update10 Apr 2026, 08:31
Reviewer Update
***
CM
Charmaine M's update11 Apr 2026, 10:11
Reviewer Update
I am still waiting for feedback regarding this please.
CM
Charmaine M's update11 Apr 2026, 17:42
Reviewer Update
Thank you please for correcting the billing issue also email me the statement that shows all the 5G service charges being reversed