KM
Kefilwe M
1 reviews | Active since Jun 2014
01 Mar 2025, 11:36
****mers
Rain is a sh*t show. You cancel my subscription then u spend over 2 hours on the line being transferred from pillar to post with no luck.... your AI said I must pay, spoke to a consultant that said I wasn't suppose to pay after hours there's no1 still to help connecting my service.... who said you must cancel it and where's my money?
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
01 Mar 2025, 12:41Hi Kefilwe M,
Thank you for bringing your billing complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Thank you for bringing your billing complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Rain's reply01 Mar 2025, 12:41
Official
Hi Kefilwe M,
Thank you for bringing your billing complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Thank you for bringing your billing complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
KM
Kefilwe M's updateReviewer Update
01 Mar 2025, 15:53My service was canceled without my authorization and I'm getting no joy in having them reconnected
KM
Kefilwe M's update01 Mar 2025, 15:53
Reviewer Update
My service was canceled without my authorization and I'm getting no joy in having them reconnected