NM
Nonkululeko M
1 reviews | Active since Oct 2013
01 Apr 2025, 09:38
****mers
I have been double debit. 1st debit order went through on the 28th March, now again the debit order went off on the 1st April. I want my monet back & also cancell with rain. when you call them you are told they will escalate it & somneone will call you backl & NO ONE EVER CALLS BACK. I am tired. I have queried my bill before 7 was told i will be called till today the bill is incorrect. now this double debit.
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
01 Apr 2025, 11:19Hi Nonkululeko,
Thank you for bringing the payment query to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing the payment query to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply01 Apr 2025, 11:19
Official
Hi Nonkululeko,
Thank you for bringing the payment query to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing the payment query to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
NM
Nonkululeko M's updateReviewer Update
01 Apr 2025, 11:31You agree that you debited my account twice, right. So refund me the 2nd payment & cancell my rain subscription.
NM
Nonkululeko M's update01 Apr 2025, 11:31
Reviewer Update
You agree that you debited my account twice, right. So refund me the 2nd payment & cancell my rain subscription.
NM
Nonkululeko M's updateReviewer Update
01 Apr 2025, 15:16I didn't change it, next payment date will be 25th April. Please refund me.
NM
Nonkululeko M's update01 Apr 2025, 15:16
Reviewer Update
I didn't change it, next payment date will be 25th April. Please refund me.
Rain's replyOfficial
01 Apr 2025, 16:48Hi Nonkululeko.
Thanks for your time on the call. If you need any further assistance please do not hesitate to get in touch with us.
Thanks,
Rain
Thanks for your time on the call. If you need any further assistance please do not hesitate to get in touch with us.
Thanks,
Rain
Rain's reply01 Apr 2025, 16:48
Official
Hi Nonkululeko.
Thanks for your time on the call. If you need any further assistance please do not hesitate to get in touch with us.
Thanks,
Rain
Thanks for your time on the call. If you need any further assistance please do not hesitate to get in touch with us.
Thanks,
Rain