LM
Lindiwe M
1 reviews | Active since Dec 2022
02 Apr 2024, 14:32
Mediocre Service
I'm so disappointed that I have been trying for the longest of time to get my debit dated to be moved from The 25th to the first with no luck. The call center agent that took my call her name Sisakhe did not even want to confirm her surname. She was so rude and impatient. I purchase a new product and considering of cancelling due to the terrible service I have received the delivery might also take forever. If there's better options I would not recommend Rain.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
02 Apr 2024, 14:58Hi Lindiwe Makoko,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply02 Apr 2024, 14:58
Official
Hi Lindiwe Makoko,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
LM
Lindiwe M's updateReviewer Update
02 Apr 2024, 15:34The response is really not helping. No specifics No TAT. It's like an automated response..
LM
Lindiwe M's update02 Apr 2024, 15:34
Reviewer Update
The response is really not helping. No specifics No TAT. It's like an automated response..