MM
Mpume M

1 reviews | Active since Jun 2018

08 Apr 2023, 11:18

****med

I signed in with rain in February 2023 and I canceled within 4 days just before the router was delivered. My money was never refunded to this day. I responded to their emails with my banking details. Called several times, they called me back once and missed the call, I returned call within 4 minutes was told billings department will call its April now they still haven't called. One time a lady took my banking details but even with that money was never refunded, I was ****med of money for service that was never rendered. Stay away from Rain they started well in 2020 but now may be they have too much money.

0
Replies (1)
Rain
Rain's reply08 Apr 2023, 11:48
Official
Hi Mpume.

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.
rain.