****med by Rain

Why is it so difficult to contact Rain’s call center? It seems like the perfect way to **** customers—forcing them to deal with bots instead of real people. I’ve been requesting a call for three months, yet every time, I receive multiple reference numbers, and still, no one calls back!

Today is March 7th, and Rain has wrongfully deducted money from my account. My billing date is the 25th of each month—I already paid on February 25th, and my next payment is only due on March 25th. This keeps happening every two months since last year.

If Rain is now running a ****, people deserve to know! The internet is often slow and unreliable, yet they continue overcharging and ignoring their customers.

South Africans deserve better. Show some respect—we are not stupid!