MR
Matsidiso R

1 reviews | Active since Oct 2017

02 Aug 2024, 21:04

****med by Rain 5G

I’ve been using Rain 5G for almost a year. When I joined Rain I was told that it’s a subscription, no payment no connection, and I subscribed and paid R529 for the router before I can even collect. I’ve collected the router after 2-3days. It was good and functional,but around October 2023 I started to experience network problems, kept calling and I was told my area is under maintenance and it kept on until November 2023 and I’ve decided to call and unsubscribe and cancel on 02/12/2023 since it was no longer serving the purpose. I was told to expect a courier that would be dispatched for collection of router. It took longer until I dropped it by myself. Lately I’m called by Nu-debt telling me that I owe Rain 5G , I don’t understand how? Cause once you miss payment you are disconnected. This the worst experience I ever had with RAIN 5G. These people are the ****s and *****ing from people. Be careful of ****mers

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Replies (1)
Rain
Rain's reply02 Aug 2024, 21:12
Official
Hi Matsidiso R,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.