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Povashnee M

1 reviews | Active since Apr 2019

20 Apr 2023, 16:09

Mayur has assisted m...

Mayur has assisted me according to my needs.. He paid attention to what I explained and Mayur I think you made a typing error though I said payment date for 25th.. Today I spoke to another Consultant from rain that refused to assist me and even give me her details.. Then i asked for the manager he came on the line.. The call disconnected with no courtesy of calling me back yet i have been with rain for such a long time.. I am truly disappointed in the type of agents they have working that can just shut a customer off. If it was not for Mayur that I spoke to I would of cancelled my line. In addition I have been many billing issues from this year with rain. I really wish that someone can assist me and make sure it's done the right way.

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Replies (1)
Rain
Rain's reply20 Apr 2023, 16:15
Official
Hi Povashnee.

Thanks for sharing your positive vibes and giving us such great feedback. 

We really appreciate it.