MN
Mulalo N

1 reviews | Active since Dec 2012

22 Apr 2026, 15:23

Making me pay for services that I did not use or receive.

I have had rain from last year working smoothly using their network. It was pay as you go, I pay I receive their unlimited data. If I don't pay they stop the data. Now I am no longer need their services so I stopped paying and they stopped their data. But to my surprise they said I have outstanding I owe them monthly payments and it is not a monthly contract. They said I still have to pay for subscription even if I don't receive their services. Day light *******. I am not going to pay for services that I did not use . I asked them to provide me with an agreement that I signed to that they can't provide me with that. I am being forced to use their services even when I don't. Because to my understanding if I pay then they must provide me with their unlimited data continuesly so. I f I want to stop I will still have to continue paying.

0
Replies (2)
Rain
Rain's reply22 Apr 2026, 15:43
Official
Hi Mulalo. 

We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.

Thank you.
rain.
MN
Mulalo N's update06 May 2026, 10:18
Reviewer Update
Good day,

I would like to say thank you so much for resolving my issues. No more phone calls harassment. And you sort out my problem like pros.