Lungiswa who I interacted with this morning was very patient and was able to experience with me during the call about an upgrade - the sheer frustration brought by the connection

Lungiswa who I interacted with this morning was very patient and was able to experience with me during the call about an upgrade - the sheer frustration brought by the connection. She was efficient and knowledgeable about my requirements and explained the process and costing well for someone who does not understand all the jargon etc.