Loyal customer reaches wits end.

My family has been loyal customers for the past 5 years and now suddenly we are dealing with network issues. Last week it happened mid day and now we woke up to no internet connection. When I try to get help their ai chat bot does nothing. This shift to ai instead of an actual customer care number or email feels suspicious. Their AI chat bot is not even replying to any of my messages.

Save yourself the disappointment and don't even bother to get Rain as a wifi provider.