hM
helder M

1 reviews | Active since Nov 2014

13 Feb 2023, 16:42

Low speeds on premium package

I upgraded to premium package thinking I would not have speed problems but I still do ,can't even stream my TV with out buffering which is frustrating(and not even during peak times) I think I'm gonna change to fibre I'm over rain been with rain for like 4 years but lately it's been ridiculous with speeds(low) and especially that I'm on premium package I can get fibre for the same amount I pay for premium on rain,tried everything moving router everything still the same nonsense and I believe there is a tower a few kilometers from my place but still struggling this is not on

0
Replies (1)
Rain
Rain's reply13 Feb 2023, 16:44
Official
Hi Helder.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.