Low Speeds

But why are the towers always down or always have issues?

Hi, The Wi-Fi is still giving me issues, when is this going ti get fixed?

This is actually pathetic, instead of fixing whatever the issue is you want to call me, what will that change? if there’s a quick fix you can tell me now, if not there’s no need for a phone call, I am still having network issues, you guys are actually ****ming me now because this is not the service I pay for, R625 for this?!!

Hi, i’m still having issues, the speeds are slow and the connection cuts abruptly at times.

Guys what’s it going to take for the network to be fixed, I have been complaining for the past 2 weeks, and still nothing, this is unacceptable. You keep on telling me to reboot but that changes nothing, how many times should a customer complain for there to be actual solutions?

I have provided the screenshot

Why have I still not heard anything after sending the screenshot? Absolutely nothing

Good day, the payment date is coming up tomorrow and I would just like to inform you guys that I will not be paying the full amount, because I have been complaining since the 4th of October, and have seen no change whatsoever, you might as well allocate September’s fee to this month, because I have literally had to buy data when I have Wi-Fi just sitting there giving me nothing but issues and not the service I paid for.

Hello, I see that my internet connection has been stopped, I have been complaining for the whole of this month about not being able to enjoy the internet I paid for, and now you guys want me to pay again for November when I didn’t get the service I paid for, my connection should be still be on as I have had to buy data because of this Wi-Fi that has been giving me issues, issues I have been telling you guys about, the technician only got here Friday and even then these said issues only seem to get resolved a bit, so please reconnect my network so I can enjoy the internet I paid for in October, I didn’t pay the full price to get connected on some days, and some days buy data.

Hello???

I have been trying to contact you guys to no avail, this is absolutely pathetic and unacceptable

Now I must beg to speak to speak to an agent