EE
Estelle E
1 reviews | Active since Mar 2009
01 May 2026, 06:40
Lots of money for buffering!
I've received an email early April that my subscription will increase with R30 and will now be R850. To my surprise R870 was deducted from my account! That's lekker! Almost double the amount that was originally indicated!
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Replies (2)
Rain's replyOfficial
01 May 2026, 08:15Hi Estelle
Thank you for bringing this to our attention.
We're sorry to hear this has been your experience.
Thank you for bringing this to our attention.
We're sorry to hear this has been your experience.
We’re looking into your billing and will reach out with an update.
Regards,
rain.
Regards,
rain.
Rain's reply01 May 2026, 08:15
Official
Hi Estelle
Thank you for bringing this to our attention.
We're sorry to hear this has been your experience.
Thank you for bringing this to our attention.
We're sorry to hear this has been your experience.
We’re looking into your billing and will reach out with an update.
Regards,
rain.
Regards,
rain.
EE
Estelle E's updateReviewer Update
05 May 2026, 11:14It's now 5 days later and I'm still waiting for feedback regarding this issue.
EE
Estelle E's update05 May 2026, 11:14
Reviewer Update
It's now 5 days later and I'm still waiting for feedback regarding this issue.