JW
Jenny W
1 reviews | Active since Aug 2020
05 Dec 2022, 11:01
Lost connection
I have lost connection and no one is getting back to me!! I have had Rain for 7 days and having no one get back to me is a worry. Please someone phone me
Helpful (0)
Replies (5)0
Replies (5)
Rain's replyOfficial
05 Dec 2022, 11:12Hi Jenny.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
Best regards,
Rain's reply05 Dec 2022, 11:12
Official
Hi Jenny.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
Best regards,
Rain's replyOfficial
05 Dec 2022, 11:14Hi Jenny.
Kindly note that you have an outstanding bill for this month's service that was due on the 1st of December. Since the bill has passed it's due date, your services have been limited.
Please be advised that your billing is upfront, meaning that you pay for a month's service in advance. Once the bill has been cleared, your services will be fully reinstated.
Kindly note that you have an outstanding bill for this month's service that was due on the 1st of December. Since the bill has passed it's due date, your services have been limited.
Please be advised that your billing is upfront, meaning that you pay for a month's service in advance. Once the bill has been cleared, your services will be fully reinstated.
Best regards,
Rain's reply05 Dec 2022, 11:14
Official
Hi Jenny.
Kindly note that you have an outstanding bill for this month's service that was due on the 1st of December. Since the bill has passed it's due date, your services have been limited.
Please be advised that your billing is upfront, meaning that you pay for a month's service in advance. Once the bill has been cleared, your services will be fully reinstated.
Kindly note that you have an outstanding bill for this month's service that was due on the 1st of December. Since the bill has passed it's due date, your services have been limited.
Please be advised that your billing is upfront, meaning that you pay for a month's service in advance. Once the bill has been cleared, your services will be fully reinstated.
Best regards,
JW
Jenny W's updateReviewer Update
05 Dec 2022, 11:27I have one bill that I need to pay and the app says that I am liable for 4g as well which I cancelled when I upgraded, please could you phone me urgently so that I can make the payment for the 5G. App says I owe zero so it wont allow that. Please phone me
JW
Jenny W's update05 Dec 2022, 11:27
Reviewer Update
I have one bill that I need to pay and the app says that I am liable for 4g as well which I cancelled when I upgraded, please could you phone me urgently so that I can make the payment for the 5G. App says I owe zero so it wont allow that. Please phone me
JW
Jenny W's updateReviewer Update
05 Dec 2022, 11:28This is urgent I cannot work
JW
Jenny W's update05 Dec 2022, 11:28
Reviewer Update
This is urgent I cannot work
Rain's replyOfficial
05 Dec 2022, 11:39Hi Jenny.
Thank you for taking my call. Kindly note that a pay-now link has been sent to you via SMS. Please use the link provided to make payment on your account.
Thank you for taking my call. Kindly note that a pay-now link has been sent to you via SMS. Please use the link provided to make payment on your account.
Best regards,
Rain's reply05 Dec 2022, 11:39
Official
Hi Jenny.
Thank you for taking my call. Kindly note that a pay-now link has been sent to you via SMS. Please use the link provided to make payment on your account.
Thank you for taking my call. Kindly note that a pay-now link has been sent to you via SMS. Please use the link provided to make payment on your account.
Best regards,