1 reviews | Active since Dec 2025
Looking to waste your time, energy and lose money? Rain has it all!
These people will make you tired! They will arrange to debit your account on an agreed date, but then decide to do it 5 days earlier! That same day, they will cut off your internet, resulting in you not being able to work online despite debiting your account earlier than agreed. There is no customer service number to call, and that means for those of you who don't have a car now need to make transport arrangements to go to your nearest branch. Another one here is that my account is paid up to date. I then asked to move the payment date for the next month, as my salary day changed, which they did, but now you must pay double the agreed amount. They told me that because my date changed, I must pay two installments!!! They did not reconnect me until these arrears were up to date. When the "accounts department" was contacted, no one could help me because that is the way their systems are set up, as I was told. A waste of time, money, and energy. Not again!
Thank you for bringing your complaint to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
