Looking for alternative network

Please try logging into your router interface (Huawei - http://192.168.8.1/) | ZTE/Oppo - http://192.168.0.1/ - password on the sticker underneath the device.), then follow the provided steps to change your network selection to 5G standalone:
·       Huawei: Network Settings, Mobile network searching, change network mode to “SA”

·       ZTE: 5G settings (Make sure 5G is toggled off) -> Network selection - > Change to “5G SA”

·       Oppo: Advance settings - > Network settings -> Change network mode to “5G only (SA)”
  This will allow your device to latch to 5G towers more efficiently. 
 
 Then follow the provided steps to see your router's signal readings:
  ·       Huawei: Advanced -> System -> Device information -> Scroll down

·       ZTE: Advanced settings -> Other -> Network Information 

·       Oppo: Home page -> scroll down
  
 You will see your RSRP (signal strength) and SINR (signal quality). Please move your device around to find a position that provides your router with optimal signal readings. Your RSRP value should be closer to -85dBm or lower, and your SINR value closer to +10dB or higher. Slight changes in positions in the same room will provide you with different signal readings, so please monitor your RSRP and SINR as you move the device around, then monitor your connection.

Our 4Gand 5G network is reliant on power from the national grid. Therefore, when there is load shedding or power outages our 4G and 5G network may be interrupted and services affected. Rain cannot guarantee continued service during power outages and loadshedding. Rain shall not be liable to the consumer for service interruptions caused by a power service provider.