1 reviews | Active since Feb 2025
Long time user of Rain.
The service Rain has provided me was great. Their service was great.
Now, it's a load of ****. Since a few months ago my internet has spiralled, being extremely low speeds and a HIGHLY unstable connection. I've reported my issue 2's now, and they say they have sent it to "Higher Technicians". It's been more then 2 months now I'd say and nothing has come from it. They have friendly people on the call centre, and nothing it seems in the back of that.
You pay R1000+ for a packaged advertised to be 100mbps+, but you'll only get those speeds 12 at night, or early in the mornings, not throughout the day. You'll mostly get 20 - 50mbps download most of the time. Not the 100mbps+ as they advertise.
Verdict, I do not recommend the service of Rain, because the service they advertise is not what you get, and their severe poor communication and honesty with their clients.
Thank you for reaching out. We’re sorry your rain experience hasn't met the standard you might’ve expected. Please note that we will look into your query and provide feedback.
Regards,
Rain
Thank you for reaching out. We’re sorry your rain experience hasn't met the standard you might’ve expected. Please note that we will look into your query and provide feedback.
Regards,
Rain
I'll monitor this now for the next 2 weeks or so and come back with a reply.
P.S. whoever wrote this at the Rain team, you've gave me a much better response than anyone at Rain sofar, thank you.
I'll monitor this now for the next 2 weeks or so and come back with a reply.
P.S. whoever wrote this at the Rain team, you've gave me a much better response than anyone at Rain sofar, thank you.
