EP
Elouise P

1 reviews | Active since Nov 2009

25 Oct 2020, 17:40

Lodged a complaint with ISPA AGAINST RAIN

3 weeks hundreds of emails, tons of calls and hundreds of tickets opened. Yet still no damn internet promises from yeoline that someone will call after 3 hellopeter complaints still no phone call all she does is copy and paste bull twang.

I have lodge a complaint with ISPA as your after sales customer care is non existent and your technicians are pathetic.

I am fuming. All my kids and I want to do is watch a single movie on Netflix but we can't because no internet service niks nada zilch.

I have officially canceled my contract with this useless service

0
Replies (1)
Rain
Rain's reply26 Oct 2020, 08:47
Official

Hi Elouise

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline