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Nigel R
1 reviews | Active since Jun 2011
22 Jan 2023, 15:31
Loadshedding interruptions
Hi I have a question, and would like some kind of assistance. Seeing that loadshedding is continuing between stage 3 and 6,there is times from Monday to Sunday that I do not have electricity for between 45 to 56 hours per week in my area , and obvious no Wi-Fi but paying for 24hours 7days a week unlimited access which I don't have. Please can you look into this and process credits. Loadshedding is not my fault
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
22 Jan 2023, 15:35Hi Nigel.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
Rain's reply22 Jan 2023, 15:35
Official
Hi Nigel.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
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Nigel R's updateReviewer Update
06 Feb 2023, 13:30Good day please advise why my signal keeps on dropping from 5G to 4G and disconnecting all the time completely and the network is very poor. My ID is *** and contact number is *** and email *** and rain data number is ***
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Nigel R's update06 Feb 2023, 13:30
Reviewer Update
Good day please advise why my signal keeps on dropping from 5G to 4G and disconnecting all the time completely and the network is very poor. My ID is *** and contact number is *** and email *** and rain data number is ***
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Nigel R's updateReviewer Update
10 Feb 2023, 21:39Once again I am experiencing the same intermittent with no connection issues again. I suggest you do something about this because it's 9-35pm and no loadshedding and my connection keeps on dropping. If this is not restored and resolved within the next day, I am lodging a formal complaint with my attorney Williamson and accoieates and ICASA and national Telecoms act. Please take this threat seriously because I do not think rain is serious about customer satisfaction
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Nigel R's update10 Feb 2023, 21:39
Reviewer Update
Once again I am experiencing the same intermittent with no connection issues again. I suggest you do something about this because it's 9-35pm and no loadshedding and my connection keeps on dropping. If this is not restored and resolved within the next day, I am lodging a formal complaint with my attorney Williamson and accoieates and ICASA and national Telecoms act. Please take this threat seriously because I do not think rain is serious about customer satisfaction