JH
Janice H

1 reviews | Active since Dec 2021

08 Jan 2024, 13:04

ll

cancelled my Rain account with one months notice at the end of Dec 2023 they took January's fee on the 30 Dec the cut my account immediately. have opened multiple support tickets since then no response now I get a notice from a courier service to pick up the router. Third world company with a "just ignore you attitude until you give up and go away" avoid them at all cost. Janice Hibbins

0
Replies (2)
Rain
Rain's reply08 Jan 2024, 13:09
Official
Hi, 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this ASAP. 

Thank you, 
rain. 
JH
Janice H's update08 Jan 2024, 14:25
Reviewer Update
I think you should check again I gave a month notice at the end of December and seven days later you cut my internet after you took my payment