LM
Lindiwe M

1 reviews | Active since Aug 2020

15 Aug 2020, 14:16

Lindiwe

Its been a month now and my problem is still yet not being resolved. I urgently need my refund for the past two months I have been debited. Fattima did not even take my complaint seriously as for David who last month promised Rain will replace my 5g Router since I am unable to connect. This is totally unacceptable it's a real off. Horrible service ever I have ever got. I am cancelling my subscription with Rain.

0
Replies (2)
Rain
Rain's reply17 Aug 2020, 09:14
Official
Hi Lindiwe M 

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline

LM
Lindiwe M's update18 Aug 2020, 11:00
Reviewer Update
Even now I am still waiting for someone to call me. Exactly what is happening? I am going to take this further just note that.