Lies and Deception

Item: Rain
Rating: 1
Author: Yvette N

I was using rain mobile 4g unlimited for R479 month to month with the understanding it was month to month. I believed this because if I was a day late with payment it would be disconnected till payment was made. Now I've changed to fibre but to my dismay I am now getting smss stating I am R2 389.00 in arrears. For What? I haven't been using their services, I paid for what I used. Please be aware of this people don't believe their lies!!!

Helpful (0)

Replies (4)

Rain's replyOfficial

02 Dec 2022, 15:25

Hi Yvette .

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain.

Rain's reply02 Dec 2022, 15:25

Official

Hi Yvette .

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain.

Yvette N's updateReviewer Update

02 Dec 2022, 15:47

Thank you for speedy response and I will settle it in due course.

Yvette N's update02 Dec 2022, 15:47

Reviewer Update

Thank you for speedy response and I will settle it in due course.

Yvette N's updateReviewer Update

02 Dec 2022, 16:09

Apologies, but this was a month to month why are you requesting payment of 2 months from me. For me to settle this account could you please send me a breakdown statement so I can compare to my payment history. Thank you

Yvette N's update02 Dec 2022, 16:09

Reviewer Update

Yvette N's updateReviewer Update

03 Dec 2022, 10:14

Thank you will check my payment history and respond accordingly

Yvette N's update03 Dec 2022, 10:14

Reviewer Update

Thank you will check my payment history and respond accordingly