**** to about the service being prepaid

Good day,

This will be the fourth time that I am requesting that you cancel the service. I was told that this is a prepaid service and so I ********ly believed what I was told at the time. However seeing that I am incurring a bill it proofs that what I have been told is a blatant lie. According to the Collins dictionary a prepaid service is defined as follows. Prepaid items are paid for in advance, before the time when you would normally pay for them. Thus it makes no logical sense to incur a bill on a prepaid service. So once again, I would like to request that you come and collect the router at the address on the router on any Saturday or Sunday between 8am and 1pm when I will be home. I am however not available during the week due to office requests. Your urgent response would be highly appreciated.