Level up 100+ Mbps for what?????? Internet is slow

Hey there,

Thank you for contacting rain. Your request has been received and one of our agents will get back to you soon. Reference Number: ***4

Thanks, rain

I have been waiting for help since yesterday - I can't even work on this slow internet and I am paying R347 extra for Level up 100+ Mbps . I am going to cancel if this is not fixed.