IS
Itumeleng S

1 reviews | Active since Aug 2020

03 Aug 2020, 11:11

LESS THAN 24HRS

I received my sim card on Friday It has been blocked from Saturday morning. References ******7 So ill be paying for service not received? The 24-48 hrs have long passed:(

How long still?

0
Replies (3)
Rain
Rain's reply03 Aug 2020, 11:33
Official
Hi Itumeleng

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please note one of our agents will be in contact with you to assist .

Stay safe .

Regards
Fattima

IS
Itumeleng S's update03 Aug 2020, 12:58
Reviewer Update
So the reply was just to respond NOT solve query as turn around time of 24-48hrs is from your call centre voicemail .
IS
Itumeleng S's update04 Aug 2020, 08:46
Reviewer Update
Thank you !

My query was resolved yesterday