PN
Patricia N

1 reviews | Active since Feb 2021

17 Mar 2021, 07:26

LEGAL ACTION WILL BE TAKEN!!

THIS IS DISGUSTING SERVICE. After almost 3 weeks of trying to get our internet working... Countless phone calls to countless people. Countless emails recieved and followed countless begging and pleading for help, we eventually got someone to do a sim swop... GUESS WHAT!? STILL NOT WORKING. Waisted all my airtime just for them to tell me each time "we will escalate to technical department" this "DEPARTMENT" just sends you the same email over and over again and NEVER calls to see how they can help!!!! I WILL BE TAKING THIS MATTER FURTHER!!!

0
Replies (1)
Rain
Rain's reply17 Mar 2021, 08:24
Official
Good morning, Patricia.

I would like to apologize for the inconvenience caused. I have sent your ticket to a network agent for urgent assistance you will be contacted shortly.

Kind Regards 
Mosa