1 reviews | Active since Oct 2023
Lebo.
I have received an email stating I owe RAIN? Unfortunately I have sent numerous emails to RAIN! trying to understand from them how exactly am I owing them? When I was told that the network is a month to month and not a contract, at first I had asked them to change my payment date because I was no longer getting paid on the 25th of every month.. the email was IGNORED! With this being said… I’m asking myself how do I make payments for the services I did not use? Why not disconnect the account if I did not pay??? Why is it now a bind contract? Month to month means if I don’t wanna use your service then you can disconnect me from the network then I will continue to use it when I have made payment! So Please I need clarity on this.. I’m changing this network because you are ****** , it’s no wonder Rain has bad reviews , it’s because of such. Also what happened to this : “ rain offers a mobile data-only service at 5c per meg (R50 per gig). You only pay for what you use. At the end of the month. No contracts. No bundles.”
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
Rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
Rain
