Last month rain debited R859 without my consent

Last month rain debited R859 without my consent. They apologize and promise to reduce my December account to R259 to cover for the mistake they made. Now I checked if they have taken R259 instead of R559, only to learn that they ****. I am going to contact my attorney s and open a ******** case against Rain. Enough is Enough. I have been patient with Rain. People need to know that this company only cares about reaping people instead of having an honest relationship with the customer