Lack of Service from RAIN

These ones will take your money AND still cut off your internet. They have no care in the world that we work from home and need internet services. The only thing they know is to blame Billing!!!! If my account is paid and up to date why is billing cutting my services. It's 3 days now without internet services, 3 DAYS!!!!!!!!!! I have also called them numerous times, they escalate and nothing happens. The services is Pathetic.