TS
Trisha S

1 reviews | Active since Jul 2020

04 Aug 2020, 12:52

Lack of service 2173

It just impossible to get service from rain. I bought the Sim and I'm still struggling to get it rica'd. I contact them and I was told my request was escalated to the Rica team, still nothing.I was told I would be called after I wrote a review on hello Peter but no one called. They don't care about giving me the service I paid for and they don't even care when you want to cancel. They just send a reply stating that you will be called in 24 hours and I'm still waiting on that also. It's like begging them to take you as their client and also beg them to give your money back.

It's just stressful to deal with them period

0
Replies (2)
Rain
Rain's reply04 Aug 2020, 12:59
Official
Hi Trisha

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please note one of our agents will be in contact with you to assist .

Stay safe .

Regards
Fattima
TS
Trisha S's update04 Aug 2020, 14:11
Reviewer Update
Now this is a lie and an automated response because the the last reply I got was like this, from a Fattima and no one called.

Try something else