K#K customer service

The worst service and customer service. I've been struggling with them for the past 6months to update my card only to be told evrytime it's done come end of the month the it's stil trying to debit off an account that is closed!! I've emailed and called only to be disconnected when the machine answers. My wifi gets disconnected when u email the connect u for 4-6 days then disconnect u again telling u to pay. I'm so frustrated at this point I want to cancel my subscription as to lack of service. I've been calling since yesterday 07/01/2025 and evrytime the answering machine disconnects u after telling u about rains AI system that answers questions. So I'm going to cancel if this *** does not get sorted out in the next 24hours