Kindly disappointed with Rain Services you pay but still they cut your internet connection service,from there they can’t fix it remotely, I’m really tired of being told that my account is active but still l don’t have internet connection

Kindly disappointed with Rain Services you pay but still they cut your internet connection service,from there they can’t fix it remotely, I’m really tired of being told that my account is active but still l don’t have internet connection. Why are you lying to me as a client kindly fix what I have paid for please 🙏🏽