Keep billing for cancelled service

Item: Rain
Rating: 1

I keep getting charged for a service that was cancelled. I have logged service requests and chatted to their service bot. The billing department just do not come back to you. I have been charged again by their auto deduction from my card.

Helpful (0)

Replies (2)

Rain's replyOfficial

25 Jul 2025, 08:20

Hi Wessel

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Rain's reply25 Jul 2025, 08:20

Official

Hi Wessel

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

's updateReviewer Update

01 Aug 2025, 07:10

So you deducted R1300 on 25 July and then again R1019 today again, ***?

's update01 Aug 2025, 07:10

Reviewer Update

So you deducted R1300 on 25 July and then again R1019 today again, ***?