*** service provider , I want my money back

31/08/2022 I paid for august R499.00 and on the 30/09/2022 i paid for September then after i cancelled the service, all these invoices are there on my app, Why I am suppose to pay for October after deactivating the sim card , to show i am not using your service, why do i have outstanding amount, for what because i am not using your service ? same thing that happened when i first took your account i was debited 2 in one month R499.00 on the 14 march 2022 and
R241.45 on the 31 march 2022, I need answers to this

if you are saying it is post-paid, I took the router in towards the end of March and was debited twice in March and you can't explain why i was debited twice, my last invoice was on the 31st Aug and i deactivated my account with you on the 25th August, then come back and debited me in October for what? what service have i been using from you, we can't be going back and forth, I want my money back whatever you are trying to explain doesn't make sense at all

Here is proof

You are saying i was debited once in March 14th, then i was debited in may right ? what is this?

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I have sent an email

Didi i use your service in September? i showed 2 March invoices , you are saying it was for April upfront , i cancelled Rain end on August , you still took my Money in October yet i did not use you serving and you also telling me that i owe September , for what? ..does this make sense to you?

if you can tell me
1. when did i cancel Rain
2. When did stop using your service
3. when was my last payment
then tel me what do i owe you and how did that money accumulate

This is bull **** , how did i have an outstanding amount where you have been debiting straight from my account, i have never missed a payment, i do have invoices of these months you are telling me about ,is this a ****? you going to take our money and say you did not take it, I want my money back, i called you guys in September reporting that the router is on but the internet was not working, i was told that my account is up to date because i have never missed a payment, I was told that you guys are fixing towers in my area, i experienced that **** for more than 2 weeks, i reported that nothing was done, we experience load shedding and after load shedding i was not connected for 3hours or more because towers are not working , i did report that nothing was done, what have i been paying for exactly please tell me?

I called on the 4th November, i spoke to Nthabiseng who confirmed i have not been using your service for 2 month, and she also confirmed my account was de activated 2 months back, why do i have to pay for the months where i did not use the service ? Please refund me my money back

I am not going to pay that amount of money, i reported that i am connected but network it not working , it is counting that i using data that i wasn't using, i asked you when was the sim card de- activated you did not respond, i mention that i called and even gave you the date, did you bother to gather that information and tell me what happened, you want me to pay R263.55 for what, i have been paying R499.99 every month i have never paid half, I am not paying you guys a cent, i want my money back you ******** , i am not owing you anything

i asked you these question you did not bother to answer even 1

if you can tell me
1. when did i cancel Rain (deactivate the sim card)
2. When did stop using your service?
3 when did i report that i have a problem with the connection and what was done?
3. when was my last payment

" 3. A credit of R263.45 has been passed on your account due to the reported connection issues "

on the 23th Sep this is the email i received from you, what does this mean

Hi,
Hi Nothile
Thank you for contacting rain. According to the system, there is usage from the 1st of September to date Unfortunately, there is no credit due
Thank you

Reference Number: ***


Cheers,
rain

why do you say on the 26 October i paid for August , how did i miss August and paid for September, you have been debiting straight from my account i do have the invoice as well , you now saying i owe R235 for sept, how coz i paid you guys Sep 30th , why are you lying , why would i be connected in September yet didn't pay for August, you guys are ****** , you towers are always not working , internet connects and doesn't work and you tell us we using your connection, n