LS
Lola S

1 reviews | Active since Nov 2022

01 Nov 2022, 08:46

*** SERVICE

I cancelled my Rain subscription YESTERDAY!!! I was told that my connection would run till end November but when I tried to work this morning my entire service had been disconnected! I tried calling which I'm still currently waiting for a consultant to answer and it's been 44 minutes .... WHY IS NO ONE ****ING ANSWERING !!!!!! this is a bull**** service provider! you're far worst than Telkom!!!!

0
Replies (2)
Rain
Rain's reply01 Nov 2022, 08:48
Official

Hi Lola 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain
LS
Lola S's update01 Nov 2022, 11:02
Reviewer Update
Your consultant and App confirmed end of November!!!!. So if it ended "yesterday" as you state above why was my account debited 699 for the month of November ?