JS
Junaid S

1 reviews | Active since May 2019

02 Dec 2020, 09:36

*** company

****tiest service from a service provider. firstly took very long and multiple attempts to get through to them. secondly they took my money for the **** 4g service instead of the 5g package i wanted to order. thirdly the agent tells me to get R479 again and order the 5g special they have. fourthly i got no notification to say that there is 5g coverage in my area neither was there any notification that there was a special on the 5g deals. i heard from a friend. very **** customer relations. then while speaking on the phone with Thandeka, self proclaimed "manager", she threw the phone down in my ear.

0
Replies (3)
Rain
Rain's reply02 Dec 2020, 09:41
Official
Hi Junaid

I trust you are well

Please accept my humble apologies for the service that you have received thus far.

Please may I have your email address that was used to create your rain account so that we can assist you?

Stay safe.

Regards
Mosa
JS
Junaid S's update02 Dec 2020, 15:07
Reviewer Update
Hi Mosa

My email address is ***
JS
Junaid S's update02 Dec 2020, 16:19
Reviewer Update
Still no response from Mosa, this is really pathetic Service from RAIN