JS
Junaid S
1 reviews | Active since May 2019
02 Dec 2020, 09:36
*** company
****tiest service from a service provider. firstly took very long and multiple attempts to get through to them. secondly they took my money for the **** 4g service instead of the 5g package i wanted to order. thirdly the agent tells me to get R479 again and order the 5g special they have. fourthly i got no notification to say that there is 5g coverage in my area neither was there any notification that there was a special on the 5g deals. i heard from a friend. very **** customer relations. then while speaking on the phone with Thandeka, self proclaimed "manager", she threw the phone down in my ear.
Helpful (0)
Replies (3)0
Replies (3)Rain's replyOfficial
02 Dec 2020, 09:41Hi Junaid
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you?
Stay safe.
Regards
Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you?
Stay safe.
Regards
Mosa
Rain's reply02 Dec 2020, 09:41
Official
Hi Junaid
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you?
Stay safe.
Regards
Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you?
Stay safe.
Regards
Mosa
JS
Junaid S's updateReviewer Update
02 Dec 2020, 15:07Hi Mosa
My email address is ***
My email address is ***
JS
Junaid S's update02 Dec 2020, 15:07
Reviewer Update
Hi Mosa
My email address is ***
My email address is ***
JS
Junaid S's updateReviewer Update
02 Dec 2020, 16:19Still no response from Mosa, this is really pathetic Service from RAIN
JS
Junaid S's update02 Dec 2020, 16:19
Reviewer Update
Still no response from Mosa, this is really pathetic Service from RAIN
